At Coastal Corals & Aquatics, accessible from coastalcoralsandaquatics.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Coastal Corals & Aquatics and how we use it.

Information We Collect

When you visit our site, place an order, or create an account, we collect personal information necessary to fulfill your orders and provide service, including:

• Contact Information: Name, email address, phone number, and shipping/billing address.

• Payment Details: Credit card and payment details (processed securely through third-party payment processors; we do not store full payment card numbers).

• Order & Account History: Details regarding livestock (corals, marine fish) and equipment purchased, shipping preferences, and customer service requests.

• Technical & Usage Data: IP address, browser type, device information, and site interaction data collected via cookies to optimize site performance.

How We Use Your Information

We use the information we collect in the following ways:

• Process, fulfill, and deliver orders for live aquatic stock and products.

• Provide tracking updates and important delivery/guarantee instructions for live stock shipments.

• Communicate with you regarding order support, queries, or account management.

• Send promotional updates, special offers, or stock notifications (if opted in).

• Prevent fraudulent transactions and ensure website security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We share data only with trusted third-party service providers necessary to operate our business, such as:

• Payment processors (e.g., Stripe, PayPal).

• Shipping and logistics carriers (e.g., FedEx, UPS, USPS) to deliver live arrivals safely.

• Analytics and website hosting platforms.

Texas & U.S. Privacy Rights

In compliance with Texas state regulations and applicable federal laws, Texas residents have specific rights regarding their personal data, including the right to:

• Access and request details about the personal data we hold about you.

• Request corrections to inaccurate personal information.

• Request deletion of your personal data, subject to legal and transactional retention requirements.

• Opt out of marketing communications at any time by clicking “Unsubscribe” in our emails.

Live Arrival & Weather Holds

To ensure the health and safety of live corals and fish during transit, we may use your location and weather data to schedule or delay shipments.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Coastal Corals & Aquatics

Corpus Christi, Texas

Email: support@coastalcoralsandaquatics.com

Phone: (361) 263-5556